Skip to toolbar
  • Log In
  • Courses
  • Plans & Pricing
  • About
Login

Soft skills training for service professionals.

Habitly
  • Dashboard
  • Activity
  • Episodes
  • Courses
  • Company
  • Reports
  • Settings
  • Support
  • Log In
Login

Course Category: Customer Service

Important skills for anyone who works directly with customers, in person or on the phone, to deliver services and troubleshoot issues. Recommended prerequisites: Complete the Core Skills Courses.

Solving NOT Selling

Solving NOT Selling

October 13, 2020

This course is designed for service technicians who are uncomfortable discussing unexpected problems that cost a Client additional money.  However, everyone needs the skills and habits to discuss difficult topics.

HabitlyOctober 13, 2020
Habitly
Catching Concerns

Catching Concerns

August 4, 2016

Recognize, understand, and alleviate behavioral concerns.

HabitlyAugust 4, 2016
Habitly
Experience Bookends

Experience Bookends

August 4, 2016

Start and end each communication on a good note.

HabitlyAugust 4, 2016
Habitly
Managing Client Expectations during Onsite Service Calls

Managing Client Expectations during Onsite Service Calls

August 2, 2016

How to act during an onsite service call.

HabitlyAugust 2, 2016
Habitly
Managing Client Expectations during Remote Service Calls

Managing Client Expectations during Remote Service Calls

June 24, 2016

How to act during a remote service call.

HabitlyJune 24, 2016
Habitly
©2022 Manage 2 Win DBA Habitly, All Rights Reserved.   Privacy & Cookies   Terms & Conditions

@

Not recently active